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VIDEOAI.ME

Privacy Policy

Last updated: July 2026

1. Introduction

VIDEO AI ME ("we", "our", "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our Service.

2. Information We Collect

Account Information:

  • Email address
  • Name and business information (if provided)
  • Industry and company details for personalization

Content You Upload:

  • Photos and images for AI actor creation
  • Voice samples for voice cloning (if used)
  • Text scripts for video generation

Payment Information:

  • Processed securely by Stripe. We do not store your full credit card details.

Usage Data:

  • Feature usage (videos generated, actors created, voice minutes used)
  • Analytics data including pages visited and device information
  • Cookies for session management and analytics

3. How We Use Your Information

We use your information to:

  • Provide and maintain the Service
  • Process your payments
  • Improve and personalize the Service
  • Send important service updates
  • Analyze usage to improve our offerings

4. Data Storage and Security

Your uploaded photos are stored securely and used only for AI processing. We implement appropriate security measures to protect your data. Generated content is stored in your account until you delete it.

5. Data Sharing and Third-Party Services

We do not sell your personal information. We share data only with service providers that help us operate VIDEO AI ME, and only what each one needs:

  • Payment processing (Stripe): receives billing information; we never store your full card details
  • AI generation providers: process your uploaded photos, scripts, and voice samples solely to produce your videos and audio
  • Cloud hosting and storage: stores account data and your generated content
  • Analytics and advertising measurement: receives usage data, device information, and hashed identifiers for conversion tracking
  • Email delivery: receives your email address for service communications

We may also share data if required by law or to protect our rights.

6. Cookies

We use cookies for:

  • Authentication and session management
  • Analytics to understand usage patterns
  • Improving user experience

You can control cookies through your browser settings.

7. Your Rights

Depending on your location, you may have rights to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your data
  • Export your data
  • Object to certain processing

To exercise these rights, contact us through your account.

8. Data Retention

We retain your data while your account is active. You can delete your account and associated data at any time. Some data may be retained for legal or business purposes.

9. Children's Privacy

The Service is not intended for users under 16. We do not knowingly collect information from children under 16.

10. International Transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards for international transfers.

11. Changes to Privacy Policy

We may update this Privacy Policy. We will notify you of significant changes via email or the Service.

12. Contact

For privacy questions, contact us at support@videoai.me or through the support option in your account.

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