Privacy Policy
Last updated: December 2024
1. Introduction
VIDEO AI ME ("we", "our", "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our Service.
2. Information We Collect
Account Information:
- Email address
- Name and business information (if provided)
- Industry and company details for personalization
Content You Upload:
- Photos and images for AI actor creation
- Voice samples for voice cloning (if used)
- Text scripts for video generation
Payment Information:
- Processed securely by Stripe. We do not store your full credit card details.
Usage Data:
- Feature usage (videos generated, actors created, voice minutes used)
- Analytics data including pages visited and device information
- Cookies for session management and analytics
3. How We Use Your Information
We use your information to:
- Provide and maintain the Service
- Process your payments
- Improve and personalize the Service
- Send important service updates
- Analyze usage to improve our offerings
4. Data Storage and Security
Your uploaded photos are stored securely and used only for AI processing. We implement appropriate security measures to protect your data. Generated content is stored in your account until you delete it.
5. Data Sharing and Third-Party Services
We do not sell your personal information. We use the following third-party services to operate VIDEO AI ME:
- Stripe: Payment processing (receives billing information)
- Fal.ai: AI image and video generation (receives uploaded photos and prompts)
- ElevenLabs: Text-to-speech and voice cloning (receives text scripts and voice samples)
- Supabase: Database and file storage (stores account data and generated content)
- Google Analytics: Website analytics (receives usage data and device information)
- TikTok Pixel: Conversion tracking (receives hashed email for ad measurement)
- Resend: Email delivery (receives email address for service communications)
We may also share data if required by law or to protect our rights.
6. Cookies
We use cookies for:
- Authentication and session management
- Analytics to understand usage patterns
- Improving user experience
You can control cookies through your browser settings.
7. Your Rights
Depending on your location, you may have rights to:
- Access your personal data
- Correct inaccurate data
- Delete your data
- Export your data
- Object to certain processing
To exercise these rights, contact us through your account.
8. Data Retention
We retain your data while your account is active. You can delete your account and associated data at any time. Some data may be retained for legal or business purposes.
9. Children's Privacy
The Service is not intended for users under 16. We do not knowingly collect information from children under 16.
10. International Transfers
Your data may be processed in countries other than your own. We ensure appropriate safeguards for international transfers.
11. Changes to Privacy Policy
We may update this Privacy Policy. We will notify you of significant changes via email or the Service.
12. Contact
For privacy questions, please contact us through the support option in your account.