Contact VIDEO AI ME
The fastest way to contact VIDEO AI ME is email: support@videoai.me. One inbox covers support, billing, sales, partnerships, and press, and it is read by the small team that builds the product, so questions about plans, credits, custom volume, or the API get answered by people who can act on them.
support@videoai.meWhat can the team help with?
Support and billing
Questions about generations, credits, plans, or your invoice. Include your account email so the team can pull up your workspace. Cancellation and card changes never need an email: both live in the billing section of your dashboard, handled by Stripe.
Sales and volume plans
Evaluating VIDEO AI ME for a brand or agency, or need volume beyond the Premium plan? Write with your expected monthly output and the team will come back with a concrete answer, not a demo funnel.
Partnerships and press
Integration ideas, affiliate questions, and press requests go to the same inbox. Mention "partnership" or "press" in the subject so they are routed first.
API and MCP integrations
Building on the REST API or the hosted MCP server? Check the skill catalog and OpenAPI spec first; if something is unclear or broken, the team wants to know.
Developers and AI agents: the fastest answers are self-serve. Every API and MCP skill is documented with its credit cost on the skill catalog, the machine-readable spec lives at /openapi.json, and /llms.txt indexes everything else on this site.
Contact questions, answered
Direct answers about reaching support, billing, and the team behind the product.
How do I contact VIDEO AI ME?
Email support@videoai.me. It is the single channel for support, billing, sales, partnerships, and press, and it reaches the team that builds the product. Include your account email and, for video issues, a link to the affected project so the team can look at the exact generation.
How do I get help with billing, invoices, or cancellation?
Billing is handled by Stripe. You can manage your subscription, update your card, download invoices, and cancel in one click from the billing section of your dashboard, without emailing anyone. For anything the portal does not cover, such as a billing question or a custom volume plan beyond Premium, email support@videoai.me.
Do you offer support for the API and MCP server?
Yes, through the same inbox: support@videoai.me. Before writing in, check the skill catalog at videoai.me/skills, which documents every API and MCP skill with its credit cost, and the OpenAPI spec at videoai.me/openapi.json. API access requires an active Pro or Premium subscription.